Unsolicited Faxes

Unsolicited fax advertisements are prohibited under federal law by the Telephone Consumer Protection Act (TCPA). A new state law took effect on January 1, 2003 clarifying that California law is governed by the federal ban.

We are interested in receiving any information you have indicating that companies are violating California's law that bans unsolicited fax advertisements. If you receive unsolicited fax advertisements from any company, please fill-out a complaint form attach it to the advertisement, and mail or fax both to:

Office of the Attorney General
Public Inquiry Unit
P.O. Box 944255
Sacramento, CA 94244-2550
Fax: (916) 323-5341

Upon receipt, your complaint will be forwarded to the attorneys in our Consumer Law Section working on this issue.

Complaints about unsolicited faxes may also be forwarded to the Federal Communications Commission:

Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Complaints
445 12th Street, SW
Washington, D.C. 20554
Fax: (866) 418-0232