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Services & Information

Contact Us

Welcome! On this web page, you will find key contact information in order to assist you with your question(s).

If you haven't done so already, before you contact us, please take a moment to check all of the Background Checks links, which include various background topics and Frequently Asked Questions. By taking this first step, you may find the answer to your question(s).

24-hour Automated Telephone Service Available: (916) 227-4557.
If a requesting agency does not have results within seven days and digital Live Scan fingerprints were submitted, you may use the automated telephone system to check on your submission.

Record Review Unit and/or Foreign Adoptions: (916) 227-3849
Questions regarding YOUR criminal history record and/or Foreign Adoption procedures.

VISA/Immigration: visa-immigration@doj.ca.gov
Questions regarding Visa-Immigration, and Apostille.

Fingerprint Rolling Certification Program: fpcert@doj.ca.gov
Questions regarding how to become a Certified Fingerprint Roller in California.

Client Services Program: (916) 227-3332
Questions regarding owning and operating YOUR own Live Scan device.

Live Scan Billing Unit: (916) 227-3870
Questions regarding accounts payable and receivable or discrepancies on an invoice.

Record Access and Security Program: (916) 227-3460
Questions regarding authorization by the DOJ to conduct background checks.

Megan's Law

California Registered Sex Offender Database

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Megan's Law information is also available in these languages:

View Megan's Law in Arabic View Megan's Law in Portuguese View Megan's Law in Armenian View Megan's Law in Punjabi View Megan's Law in Cambodian View Megan's Law in Russian View Megan's Law in Japanese View Megan's Law in Tagalog View Megan's Law in Korean View Megan's Law in Vietnamese

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If you have any questions please contact:Bilingual Services Program at (916) 324-5482

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