Consumer Alerts and Publications

The Office of the Attorney General issues consumer alerts and brochures to inform immigrants about their legal rights and warn Californians about scams and other potential threats.

Consumer Alert on Immigration Consultants. The Attorney General's Office issued a consumer alert warning immigrants to be careful about who they entrust to offer them legal advice and assistance regarding their status. Only lawyers licensed to practice in state or federal courts can give legal advice. Lawyers or representatives accredited by the immigration court can represent individuals in immigration court. In California, notaries public, paralegals, accredited representatives and immigration consultants are not necessarily lawyers.

Consumer Alert to Protect Against Retail Fraud and Scams. On March 9, 2016, the Office of the Attorney General issued a consumer alert to warn Californians of retailer fraud and scams that are targeting immigrant and limited English proficient ("LEP") consumers. Following numerous complaints filed with the California Department of Justice describing predatory actions of some retailers the Attorney General reminds immigrant and LEP consumers to be careful in accepting retail contracts or credit card agreements, and encourages individuals to ask for help from appropriate consumer protection agencies when retailers engage in unfair or deceptive practices.

Consumer Alert about Possible Driver License Scams Targeting Immigrants. On December 4, 2015, the Office of the Attorney General issued a consumer alert about possible driver license scams targeting immigrants (en Español). Due to the passage of Assembly Bill 60, as of January 1, 2015, California residents are eligible to get a driver license regardless of their immigration status, and the Department of Motor Vehicles should be able to provide them with all the assistance they need. This consumer alert provides tips on how to avoid and report driver license scams.

Consumer Advisory to be Careful of Immigration Scams during Tax Season. On April 13, 2015, the Office of the Attorney General issued a consumer advisory urging immigrants to be careful during tax season (en Español), particularly if a tax preparer offers to help them prepare and file their immigration forms or asks them to pay fines directly for filing.

Brochures. The Office of the Attorney General has also published an “Immigration Services Fraud: Know Your Rights,” brochure in multiple languages as provided below.

Immigration Services Fraud: Know Your Rights

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