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The United States Supreme Court has ruled that airlines are exempt from state false advertising laws. We are prohibited from bringing any action against airlines for false advertising and many other illegal practies.
If you have a complaint about an airline, you should contact the United States Department of Transportation:
United States Department of Transportation
Aviation Consumer Protection Division
400 7th Street, S.W.
Washington D.C. 20590
Phone: (202) 366-2220
website: http://airconsumer.ost.dot.gov/problems.htm
Also, you may wish to contact your congressional representatives to notify them of your concerns and problems in regard to this particular industry. To contact your representatives, go to: Senate.gov and House.gov.
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If you have any questions please contact:Bilingual Services Program at (916) 324-5482
A copy of this disclaimer can also be found on our Disclaimer page.
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