How a consumer may opt out of sale or submit requests under the CCPA:
Under DrivenIQ policy, and adhering to all CCPA rights. All California residents may exercise their California privacy rights by sending an email to support@drivenIQ.com, submitting your data opt out of sale or request submission, or by contacting us at 866-715-9409
How a protected individual can demand deletion of information posted online under Gov. Code sections 6208.1(b) or 6254.21(c)(1):
How to exercise your access & or (if applicable) their CCPA deletion rights:
Under DrivenIQ policy, all California residents may exercise their California privacy rights by sending an email to support@drivenIQ.com, submitting your request, or by contacting us at 866-715-9409
Additionally, part of Gov. Code Section 6208.1 and CCPA rights. For security purposes (and as required under California law), DrivenIQ will verify your identity – in part by requesting certain information from you — when you request to exercise your California privacy rights. For example, if you request categories or specific pieces of personal information we may have received about you, you may need to confirm your possession of an unique data identifier (such as an email address) or to provide DrivenIQ a piece of identification that confirms you are the person that you claim to be.
Once DrivenIQ has verified your identity, we will respond to your request as appropriate (under California Law):
- Where you have requested the categories of personal information that we have collected about you, and we will provide a list of those categories.
- Where you have requested specific pieces of personal information, again we will provide the information you have requested, to the extent required under the CCPA & provided we do not believe there is an overriding privacy or security concern in doing so.
- Where you have requested that we delete personal information (Pii) that we have or had collected from you, we will seek to confirm whether your request is for an “opt out” or what you consider a “deletion”: because “opt out” or “do not sell” rights enable us to maintain your information for “suppression” purposes ONLY– i.e., to prevent us from selling information about you in the future (which is what many consumers requesting “deletion” actually desire to occur) — Our organization makes every effort to try to explain this in order to ensure we are meeting all Californial or any "opt out" consumers’ preferences.
(In addition, “deletion” rights only apply to information that we have collected “from” consumers – which does not apply to much of the information in our databases.)
Upon completion of the above process, we will send you a written or mailed notice that explains the categories of personal information we were able to locate about you, and whether we (1) deleted, (2) de-identified, or (3) retained the information we collected from you.
Certain information may be exempt from such requests under applicable law.
If we are unable to complete your requests fully for any of the reasons above, we will provide you with additional information about the reasons that we could not comply with your request.
e. Right to nondiscrimination. We will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise these rights.
f. Information About Persons Under 16 Years of Age
We do not knowingly collect personal information from minors under 16 years of age in California unless we have received legal consent to do so. If we learn that personal information from such California residents has been collected, we will take reasonable steps to remove their information from our database (or to obtain legally required consent).
g. Authorized Agents
You may also designate an agent to make requests to exercise your rights under CCPA as described above. We will take steps both to verify the identity of the person seeking to exercise their rights as listed above, and to verify that your agent has been authorized to make a request on your behalf through providing us with a signed written authorization or a copy of a power of attorney. (POA)
Additional information about data collecting practices:
DrivenIQ is fully compliant with these common industry regulations:
California Consumer Privacy Act (CCPA) - Provides certain rights to residents of California permitting them the right to be forgotten and removed from consumer databases. In addition. Consumers can request to know what data is kept on them by consumer data firms, DrivenIQ is registered as a data broker in California https://oag.ca.gov/data-broker/registration. We also have a section on our website dedicated to CCPA compliance at CCPA
Online Behavioral Advertising (OBA) - Provides consumers notice their data is being collected and consent to opt-out. As members of the DAA and IAB we have links on our site providing notice, consent and opt-out so that we are certified and in compliance.
Health Insurance Portability and Accountability Act (HIPAA) - We do not accept health related data, including ailment data that is modeled
Children's Online Privacy Protection Act (COPPA) - Websites that collect information from children under the age of 13 are required to comply with the FTC’s regulations. We do not accept any data that identifies a minor.
General Data Protection Regulation (GDPR) - If you process data about individuals for selling goods or services to citizens in any EU country then you must comply with GDPR. DrivenIQ does not accept, collect, nor do we sell data into the EU.
Privacy Shield – A program which allows US companies, or EU companies working with US companies, to meet this requirement of the GDPR.
Drivers Privacy Protection Act (DPPA) - Prohibits the release of personal information by State DMV or MVA’s relating to a motor vehicle record. We do not accept DMV or MVA or any driver’s license / operator’s license data therefore DrivenIQ maintains data compliance in the Driver's Privacy Protection act (DPPA)
Fair Credit Reporting Act (FCRA) - Regulates how consumer reporting agencies use your information and restricts who has access to sensitive credit information. We do not accept any credit information or credit account information, including FICO scores, derogatory marks, balances, account lines or issuing bank