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Frequently Asked Questions

Frequently Asked Questions

About CURES 2.0

What information may be obtained from CURES?

The Controlled substance Utilization Review and Evaluation System (CURES) stores Schedule II, III, and IV controlled substance prescription information reported as dispensed in California. CURES contains the following information: patient name, patient date of birth, patient address, prescriber name, prescriber DEA number, pharmacy name, pharmacy license number, date prescription was dispensed, prescription number, drug name, drug quantity and strength, and number of refills remaining.

Who has access to CURES information?

As outlined in Health & Safety Code section 11165.1(a)(1)(A), prescribers authorized to prescribe, order, administer, furnish, or dispense Schedule II, III, or IV controlled substances, and pharmacists, may access CURES data for patient care purposes.

Additionally, pursuant to Health & Safety Code section 11165(c)(2), CURES data is available to appropriate state, local, and federal public agencies, law enforcement, and regulatory boards for disciplinary, civil, or criminal purposes. The Department of Justice (DOJ) may also provide data to other agencies and entities for educational, peer review, statistical, or research purposes, provided that patient identity information is not disclosed.

Who is required to register for CURES?

Prescribers must submit an application before July 1, 2016, or upon receipt of a federal Drug Enforcement Administration (DEA) registration, whichever occurs later. Registration requirements are not based on dispensing, prescribing, or administering activities but, rather, on possession of a Drug Enforcement Administration Controlled Substance Registration Certificate AND valid California licensure as any one of the following:

Dentist
Medical Physician
Naturopathic Physician
Optometrist
Osteopathic Physician
Physician Assistant
Podiatrist
Registered Certified Nurse Midwife
Registered Nurse Practitioner (Furnishing)
Veterinarian

Pharmacists must submit an application before July 1, 2016, or upon licensure, whichever occurs later. Registration requirements are not based on dispensing, prescribing, or administering activities but, rather, on valid California licensure as a Pharmacist.

What do I do if the information in CURES is not correct?

Data contained in CURES is reported to the DOJ by pharmacies and direct dispensers. If you are a patient with incorrect information on your CURES report, please notify the reporting pharmacy of the error. Only the original reporting pharmacy or dispenser may submit prescription corrections to the DOJ.

For information on how to submit controlled substance prescription data or data corrections, pharmacies and direct dispensers may contact Atlantic Associates, Inc. by email at CACures@aainh.com or by phone at (800) 539-3370.

How can I, as a patient, get a copy of my CURES prescription history report?

The only mechanism available for an individual to obtain his or her prescription history report is through the Information Practices Act (IPA). Prescription dispensation records contain the following information for each dispensation reported: patient name, patient date of birth, patient address, prescriber name, prescriber DEA number, pharmacy name, pharmacy license number, date prescription was dispensed, prescription number, drug name, drug quantity and strength, and number of refills remaining.

For more information or to obtain a CURES IPA Request Form, contact the CURES Help Desk at cures@doj.ca.gov.

What Internet browsers are required for CURES 2.0 access?

CURES 2.0 users must use Microsoft Internet Explorer version 11.0 or higher, Mozilla Firefox, Google Chrome, or Safari. Earlier versions of Internet Explorer are not supported by CURES 2.0 for security considerations.

CURES 1.0 will continue to be made available to clinical users for an indeterminate time to facilitate uninterrupted access to CURES data while health care systems upgrade to CURES 2.0-compatible browsers.

What is the registration process for access to CURES 2.0?

Registration, for California licensed prescribers and pharmacists, is fully automated. Applicants must complete the online registration form and provide a valid email address, medical or pharmacist license number, and DEA registration certificate number (prescribers only.) DOJ will validate identity and license electronically with the Department of Consumer Affairs and the Drug Enforcement Administration.

Do current CURES 1.0 users need to re-apply for CURES 2.0 access?

No. Existing CURES users do not need to apply for access to CURES 2.0. These users are able to access the CURES 2.0 with their current User ID and password. Upon initial login to CURES 2.0, users are required to update their security questions and answers and re-establish a new password. The user must also review their CURES account profile to verify their information is accurate, make necessary updates, and acknowledge CURES Terms and Conditions. Once this has been completed, the user may begin searching patient prescription information in CURES 2.0.

What happens to providers who have submitted application documents under the old registration requirements but have not yet been granted access?

Prescribers and pharmacists who submitted application documents using the old registration method will continue to have their registrations processed. If approved, these applicants will be granted access to CURES.

If a current CURES user is locked out of the system, how can he/she regain access?

CURES 2.0 users are provided easy, intuitive online assistance for password reset, forgot UserID and forgot password. Links to these services are on the CURES 2.0 login page. Additionally, users may contact the CURES Help Desk at (916) 227-3843 or cures@doj.ca.gov.

What are Patient Alerts?

CURES 2.0 patient safety alerts provide post-prescription updates of patient medicinal therapy levels. These messages alert clinicians when their patient’s aggregate prescription level exceeds certain thresholds. Alerts are presented at the following therapy thresholds:

  1. Patient is currently prescribed more than 100 morphine milligram equivalents per day
  2. Patient has obtained prescriptions from 6 or more prescribers or 6 or more pharmacies during last 6 months
  3. Patient is currently prescribed more than 40 morphine milligram equivalents of methadone daily
  4. Patient is currently prescribed opioids more than 90 consecutive days
  5. Patient is currently prescribed both benzodiazepines and opioids

The CURES 2.0 system also provides clinicians a messaging capability to the patient’s other prescribers within the secure CURES 2.0 environment.

This messaging and communication functionality improves awareness of a patient’s changing medicinal therapy levels, bridging an informational gap heretofore caused by medical record sharing limitations. These alerts enable clinicians to make more fully informed medical judgments.

When logging in to CURES 2.0 I get error messages stating, “Error. Please contact Admin to resolve error situation,” or “User ID not found.” How do I resolve the error?

These error messages typically result when a user attempts to sign into CURES 2.0 with the old CURES 1.0 URL.

Users must make certain they are accessing CURES 2.0 with the correct URL: https://cures.doj.ca.gov

It is recommended that CURES users update their bookmarks with this new URL.

PDMP Contact Information:

  • California Department of Justice
  • CURES 2.0 Program
  • P.O. Box 160447
    Sacramento, CA 95816
  • Phone: (916) 227-3843

Important Notice:

Access to CURES 2.0 may be temporarily unavailable for up to 10 minutes for scheduled system maintenance on Monday, May 9, 2016 between 5:00a.m. – 5:30a.m.

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