- Product advertising — Email spam to get you to buy a product.
- Never buy anything advertised in spam.
- Phishing or brand spoofing — Identity thieves using official-looking emails that seem to be from legitimate sources to try to trick you into giving them your personal information.
- Examples of phishing email messages:
- "We suspect an unauthorized transaction on your account. To ensure that your account is not compromised, please click the link below and confirm your identity.""
- "Please click here to update and verify your information.”
- "Our records indicate that your account was overcharged. You must call us within 7 days to receive your refund.”
- Emails pretending to be from organizations such as the Internal Revenue Service (IRS). For more information on IRS scams, see https://www.irs.gov/uac/tax-scams-consumer-alerts.
- Emails pretending to be from your bank or other legitimate businesses. Scammers use emails, logos, hyperlinks, and URLs that make them look like well-known companies.
- Emails that seem to be from your email service saying that your email box is full so that emails are not getting through unless you log on through a specified link. They are really trying to get access to your email account.
- Be wary of generic greetings in an email like "Dear Customer."
- Be wary of emails that contain a false sense of urgency. Many spoof emails try to trick you into acting quickly.
- Do not click on links or open attachments contained in suspicious emails.
- Do not send personal information (such as credit card numbers, Social Security Number, or passwords) by email.
- Do not call any phone numbers listed in the email.
- If you are unsure if an email is a scam, look up the website or phone number for the company or organization that contacted you. Do not use the phone number or website listed in the email. Ask them if the email is really from them.
- For more information regarding email scams, see https://www.consumer.ftc.gov/scam-alerts.
Additional Educational Resources
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