Consumer Protection

Continues fighting on all fronts for businesses and consumers 

OAKLAND — California Attorney General Rob Bonta today filed an amicus brief in Learning Resources, Inc. v. Trump, a lawsuit challenging the tariffs President Trump imposed under the International Emergency Economic Powers Act (IEEPA). In April, Attorney General Bonta and Governor Newsom filed a lawsuit challenging President Trump’s unlawful use of power to levy tariffs via over a dozen executive orders under IEEPA. In the brief filed today in the U.S. Court of Appeals for the District of Columbia, Attorney General Bonta and Governor Newsom argue that the U.S. District Court for the District of Columbia was correct in holding that the Trump Administration’s interpretation of its authority under IEEPA is incorrect, that IEEPA’s language does not provide the authority to impose tariffs, and that President Trump’s IEEPA tariffs are unlawful (and that, much like California’s own case, the plaintiffs’ case was properly filed in district court, not the Court of International Trade). The brief urges the Court of Appeals to affirm the District Court’s decision.

“As the country braces for continuous chaos from President Trump’s illegal tariffs, standing united to fight for American consumers and businesses is more important than ever,” said Attorney General Bonta. “Today, I urge the U.S. Court of Appeals for the District of Columbia to affirm the District Court’s decision that President Trump’s chaotic tariffs are unlawful — not one word in the International Emergency Economic Powers Act, the Trump Administration’s vehicle for these tariffs, authorizes tariffs. These illegal tariffs will affect everything from the cost of essential household items like food and toilet paper to the cost of housing. The tariff chaos is a man-made crisis, and California families and industries will pay the price.”

The case in question involves two family-owned educational-toy companies challenging the Trump Administration’s tariffs under IEEPA. In May, the U.S. District Court for the District of Columbia denied the Trump Administration’s motion to transfer the case to the Court of International Trade and instead retained jurisdiction, held that IEEPA does not authorize tariffs and that the Trump Administration’s IEEPA tariffs were unlawful, and granted the plaintiffs’ motion for an injunction. In the brief, Attorney General Bonta agrees and argues that the Court of Appeals should affirm the District Court’s well-reasoned decision. 

Attorney General Bonta is committed to challenging the illegal tariffs that threaten California jobs, businesses, and consumers and has held roundtables in San Francisco and Los Angeles to learn about the impact of tariffs on California industry.

On April 16, Attorney General Bonta and Governor Newsom filed a lawsuit challenging President Trump’s unlawful use of IEEPA to impose tariffs without the consent of Congress. In May, California filed a motion for a preliminary injunction with the U.S. District Court for the Northern District of California to stop the Trump Administration’s illegal tariffs while litigation in its case proceeds and filed an amicus brief in the Court of International Trade in Oregon v. Trump, another case also challenging President Trump’s illegal imposition of tariffs. In June, a judge granted California's request for dismissal to allow the state to appeal its case challenging the Trump Administration’s illegal tariffs after the Administration asked that the case be transferred to the Court of International Trade — a motion that California opposed. The dismissal kept the case in California and allowed California to appeal to the Ninth Circuit. California’s case remains ongoing.

A copy of the amicus brief can be found here.

Does an offer seem too good to be true? Take a tactical pause to evaluate  

OAKLAND — In recognition of Military Consumer Month, Attorney General Rob Bonta today issued a consumer alert to help protect California service members, veterans, and their family members from targeted common scams and fraud. The military community and their families are often targets for predatory scammers: According to the Federal Trade Commission, military consumers nationwide reported over 99,400 fraud complaints last year — an increase from 2023’s approximately 93,000 complaints — including 44,587 imposter scams that reportedly cost them and their families over $199 million.  

“More and more often, service members, veterans, and their families are targets for predatory scammers promising everything from home loans to jobs, and continuing education. This is absolutely unacceptable. As part of our commitment to protect those who protect us, my office will continue to bring the full force of the law against those who seek to exploit California’s military community,” said Attorney General Bonta. “If you have fallen victim to a scam or suspect fraudulent activity, get help and share your story so that we can help your fellow service members. You can report fraud to your local military or civilian law enforcement agency, or to the California Department of Justice at oag.ca.gov/report.”

Why is the Military Community Targeted? 

Military service members, veterans, and their families are frequently targeted by scammers who want access to their pay and benefits, and who know that military members will often pay even fraudulent or over-stated debts to avoid security clearance issues or other disruptions to their military careers. In addition, the camaraderie that unites the military community is often exploited by impostors who claim to be veterans in attempts to perpetrate scams or access personal information for fraudulent purposes.   

Common Scams Targeting the Military Community:

Scammers use a variety of tactics to gain trust. Protect yourself by staying up to date on common military- and veteran-targeted scams. Beware of the following: 

• Charity Scams: Just because a charity includes the word “veteran” in its name doesn’t mean that veterans are members of the group, or that veterans or their families will benefit from a donation. Scammers will use names that sound legitimate or those that mimic the names of well-known charities to create confusion. Take the time to make an informed decision and be wary of aggressive solicitations. Go to oag.ca.gov/charities, under the Resources & Tools section, and click on Registry Verification Search. If a charity is not listed, it should not be soliciting funds in California. If it is listed, you can view its financial reports, including the IRS Form 990 that the charity is required to file with DOJ's Registry of Charitable Trusts.
• Predatory Schools: The GI Bill and other military education programs offer you the chance to attend school and plan for your future, but for-profit schools sometimes target service members and veterans with false promises. Slow down and take the time you need to make the right decision. Predatory schools often use high-pressure sales tactics to try to get you to sign up. It’s important to ask for information about the programs, such as graduation rates, job placement, and graduate salary information. Offers that seem too good to be true generally are. Further, don't forget that educational opportunities at the California Community Colleges, California State University, and University of California may be available to you. 
• Home Loan Scams: Be aware of scammers that — through phone calls or fraudulent mailers — claim to be affiliated with the government, the Department of Veterans Affairs, or your home loan servicer. These fraudsters may attempt to convince you to agree to loan modifications, refinance your home, or make payments on your loans. Be cautious of any individual or lender that contacts you and asks you to pay fees upfront before receiving any services; tells you to cancel your mortgage payment and resend the funds elsewhere; tells you to make payments to someone other than your current loan servicer; or pressures you to sign papers you haven’t had a chance to read thoroughly or that you don’t understand — including asking you to sign over the title to your property. 
• Identity Theft and Fraud: Some scammers will pretend to be from the Department of Defense, Department of Veterans Affairs, or other official organizations in order to get your personal information so that they can commit identity theft or fraud. Before you provide any information, always make sure a request is coming from an official organization by doing a quick search on the internet or consulting a trusted source to get the organization’s real contact information. Never trust the contact information given by the person that is asking for your personal information, as scammers often give out fake contact information. Be wary of letters and emails that have misspellings, look unprofessional, or send you to a non-government website for information or action, as these are almost always fake. Lastly, never give out your Social Security number to receive military or veteran discounts. Scammers often promise military or veteran discounts in order to obtain personal information. 
• Job Scams: Service members looking for new career opportunities after leaving service are a target for scammers posting fictitious job listings with the goal of stealing their personal information and finances. Avoid becoming a victim of job scams by conducting thorough research on the company. Additionally, stick to well-known job search platforms and government career websites when looking for job opportunities. Remember, legitimate employers will never require you to pay fees for applications, interviews, or background checks. You should also look out for fake check scams, which occur when a scammer posing as an employer sends you a counterfeit check to deposit into your account. The scammer will then ask you to send a portion of the funds back to them or a third party, while letting you keep some as payment. Eventually, the bank reverses the fake check, leaving you stuck paying the money back to the bank. If something feels off or suspicious during the job search, trust your instincts and end communication immediately.
• Pension Scams: Veterans ages 65 and over are targeted by scam financial advisers who try to persuade senior veterans to buy costly annuities or transfer their assets into trusts, or pay unnecessary and illegal fees for help with a veterans pension application. These "advisers" claim to help veterans qualify for Aid and Attendance or other veterans benefits, but may cause you to lose eligibility or access to pension, disability, or healthcare benefits. If you are interested in Aid and Attendance or other veterans benefits, you can get free help from your County Veterans Service Office here.
• Affinity Fraud: Affinity scams target members of identifiable groups, including the military. The perpetrators are — or pretend to be — members of the targeted group, and use sales pitches that rely on group trust and loyalty. In the military community, this includes exploiting the trust that service members have for their fellow service members, and for veterans who previously served. Don't make a significant purchase, or an investment decision, based on the salesperson's supposed military service, or the claim that a business is military-friendly or endorsed by the Armed Forces. Take a tactical pause, and shop around for the best deal.
• Debt Collection and Illegal Threats: Debt collectors may try to trick or scare service members into making payments on debts. It is illegal for debt collectors to do any of the following: revoke your security clearance; contact your command in order to collect a debt (unless they have your consent, given after the debt came due, to do so); discipline or demote you; or garnish your pay. If a debt collector is trying to collect a debt that you do not owe or have already paid, dispute the debt in writing. Tell the debt collector why you do not owe the debt, include copies of any evidence you have, and mail this dispute to the debt collector using registered mail so that you have proof that the collector received it — and make sure to keep copies of everything for yourself. If you dispute the debt within 30 days after the collector first contacted you, the collector must stop collection until it shows you written proof of the debt.
• Rental Housing Scams: These scams target military personnel looking for housing near a base, especially prevalent during the Permanent Change of Station season. Scammers pretend to be real estate agents and post fake ads for rental properties on websites, sometimes promising military discounts and other incentives in order to get service members to send them money for fees and deposits upfront. If someone insists on receiving money or other payments before a property has been seen, it is likely a rental scam. Avoid wiring money to reserve apartments, and use your installation housing office or established property management companies to locate potential housing. 
• Predatory Auto Sales and Financing: Car dealers located near military bases may try to lure service members with promises of special deals for military personnel. Often, these so-called deals conceal the terms of purchase for the vehicle and result in the service member drastically overpaying for both the vehicle and the cost of financing. For example, dealers may insist that military personnel will not qualify for financing unless they purchase overpriced and unnecessary add-ons. Other times, the dealer may tell a service member who just purchased a car that the initial financing fell through and insist on renegotiating for worse terms. You should not rely on oral promises, nor feel pressured to enter into any purchase, without first reading and understanding the contract. If you are looking to purchase a car, you should explore all of your options for financing — including by contacting your bank or credit union — before making a purchase.  

Protect Yourself from Scams:  

• Bring a battle buddy when making big decisions, and take a tactical pause: Take your time with big decisions and get advice. A business that pressures you to make a quick decision or to not talk with your family, friends, a military financial counselor, or an officer or NCO that you trust may be out to scam you.
• Take advantage of free annual credit reports: You are entitled to one free credit report every year from each of the three national credit bureaus: Equifax, Experian and TransUnion. Your credit history contains information from financial institutions, utilities, landlords, insurers, and others. By checking your credit reports at least once a year, you can identify signs of identity theft, as well errors in your report that could be raising the cost of your credit. Order your free annual credit reports by phone, toll-free, at 1-877-322-8228, or online at www.annualcreditreport.com.
• Place a Fraud Alert: If your identity is stolen, put a fraud alert on your credit report by contacting the three main credit reporting agencies: Equifax, Experian, and TransUnion. Also, consider requesting a credit freeze, which will restrict access to your credit file, making it difficult for identity thieves to open new accounts in your name. Report identity theft right away and get a recovery plan at identitytheft.gov. Additionally, file a police report with your local sheriff or police department and keep a copy for your records.
• Report Suspicious Activity: Never give out personal information to a lender or servicer that contacts you out of the blue. If you are feeling unsure, hang up and call your loan servicer directly at the number that is listed on your mortgage statement. Report suspicious activity to the Office of the Attorney General at oag.ca.gov/report and file a complaint with the FTC at reportfraud.ftc.gov.
• Protect your online information and accounts with strong passwords: Protect yourself by using different, unique passwords for each of your online accounts. Make sure that the passwords you use are at least eight characters, including a mix of letters, numbers, and symbols.
• Check your credit card bills and bank statements often: Look for unauthorized charges, withdrawals, or unexpected bills, and report irregular activity to your bank as soon as you see it. If you notice that a bill didn’t arrive on time, it may mean that someone has changed the contact information on your account in order to hide fraudulent charges. Don't share personal information: Be careful about what personal information you share, such as your address or financial information.
• Sign up for the Enhanced Homeowner Notification Program: If you reside in Los Angeles County, you may sign up to receive mailed copies of documents recorded against your home, allowing you to review recorded real estate documents so you are aware of actions taken against your property.

If you believe you have been the victim or target of a scam, immediately contact your local police department or reach out to your base legal office. For the legal office’s contact information, ask your command or visit to legalassistance.law.af.mil/. California National Guard personnel can also obtain legal help at calguard.ca.gov. You may also file a complaint with the Office of the Attorney General at oag.ca.gov/report. For additional information on military-targeted scams, visit our website at oag.ca.gov/consumers/general/military.

Settlement signals the steadfast commitment of California and its state partners to the robust enforcement of worker and consumer protection laws

SAN FRANCISCO — California Attorney General Rob Bonta today announced a settlement with HCA Healthcare, Inc. and Health Trust Workforce Solutions, LLC (together, HCA), resolving allegations that HCA unlawfully required entry-level nurse employees to repay the cost of a mandatory training program if they did not remain employed with the company for two years. HCA is one of the nation’s largest hospital systems and has several hospitals in northern and southern California. Today’s settlement is the result of a years-long investigation by Attorney General Bonta and the attorneys general of Colorado and Nevada, working in partnership with the Biden Administration’s Consumer Financial Protection Bureau. The states’ investigation found that HCA violated California employment and consumer protection laws as well as the federal consumer financial protection laws by using training repayment agreement provisions (TRAPs) in nurses’ employment contracts. These TRAPs are a form of employer-driven debt, or debt obligations incurred by individuals through employment arrangements.

“All too often, employer-driven debt forces workers to remain in jobs that they would otherwise leave. That’s not just wrong; it’s illegal under state and federal law. Workers must be able to pursue better pay and better working conditions — not be trapped by debt that their employer makes them take out,” said Attorney General Rob Bonta. “I’m grateful to my fellow attorneys general in Colorado and Nevada for their partnership. With today’s settlement, we are taking a stand for workers in our states by holding HCA Healthcare accountable — ensuring that all affected nurses are made whole financially, that the company pays a penalty for its wrongdoing, and that the company is subject to strong injunctive terms to deter future misconduct.” 

“California Nurses Association and our national union, National Nurses United, want to thank Attorney General Bonta for his leadership in addressing this growing trend of employers, such as HCA, using debt repayment contracts to lock nurses and other workers into jobs,” said Sandy Reding, RN and a president of the California Nurses Association. “HCA, the largest for-profit hospital system in the country, has a shameful track record of using predatory stay-or-pay contracts, or Training Repayment Agreement Provisions (TRAPS), which handcuff nurses to our employers through the threat of serious financial consequences or ruin. No nurses and no other workers should be locked into a job under the weight of debt to their employer.”

“The Attorney General has found that HCA’s StaRN scheme violated the law and exploited new nurses in the process. As the largest hospital system in the US, HCA should strive to make nursing a rewarding career, not punish new nurses by entrapping them in debt,” said Rosanna Mendez, Executive Director, SEIU 121RN. “Attorney General Bonta’s action demonstrates that he strongly supports California’s frontline healthcare workers, even when it means taking on a large and powerful corporation.”

“The StaRN program put new nurses under HCA’s thumb, harming nurses’ morale at a time when we need them the most,” said Leo Perez, President, SEIU 121RN. “HCA is notorious for prioritizing profit over employee well-being. We are hopeful that this settlement will encourage them to reevaluate those priorities.”

”We stand with Attorney General Bonta in sending a clear message: Nurses should never be forced into debt just to launch their careers,” said Charmaine S. Morales, RN, President of United Nurses Associations of California/Union of Health Care Professionals. “As advocates who understand the real pressures nurses face, we support this settlement as a powerful step toward holding corporations accountable and protecting the dignity of our profession.”

As a condition of employment at an HCA hospital, HCA generally requires that entry-level nurse employees complete the Specialty Training Apprenticeship for Registered Nurses (StaRN) Residency Program. The company has advertised StaRN as an avenue for entry-level RNs to get the education and training they need to land their first nursing jobs in an acute-care hospital setting, although StaRN does not provide nurses with education or training necessary for licensure as an RN. Until the Spring of 2023, HCA required that RNs hired through the StaRN program at facilities in several states, including California, sign a TRAP agreement in their new-hire paperwork. The TRAPs purported to require nurses to repay a prorated portion of the StaRN “value” if they did not work for HCA for two years. If a nurse left HCA before the end of the two-year period, then the TRAP loan was typically sent to debt collection.

HCA imposed TRAPs on nurses who worked at their five hospitals in California: Good Samaritan Hospital in San Jose; Regional Medical Center in San Jose; Los Robles Regional Medical Center in Thousand Oaks; Riverside Community Hospital in Riverside; and West Hills Hospital & Medical Center in West Hills (no longer under HCA ownership).

Under California’s settlement, HCA will:

• Pay approximately $83,000 to provide full restitution to California nurses who made payments on their TRAP debt to HCA.
• Be prohibited from imposing TRAPs on nurse employees and attempting to collect on the approximately $288,000 in outstanding TRAP debt incurred by California nurses who signed TRAPs with HCA.
• Pay $1,162,900 in penalties to California. 

HCA will pay a total of $2,900,000 in penalties under settlements filed in California, Colorado, and Nevada today. 

Employer-driven debt refers to debt incurred by individuals through employment arrangements. This can include arrangements where an employer provides training, equipment, or supplies to a worker, but requires the worker to reimburse the employer for these expenses if the worker leaves their job before a certain date. Employer-driven debt has grown not only in the healthcare industry but also in the trucking, aviation, and the retail and service industries, among others. However, California workers are protected by state law that restricts the use of employer-driven debt, as Attorney General Bonta highlighted in a legal alert issued in July 2023 and a consumer alert in October 2024. Workers who believe their rights have been violated are encouraged to file a complaint at oag.ca.gov/report. 

Attorney General Bonta is committed to ensuring California continues its vital work as a pillar of consumer protection enforcement and an outspoken advocate for robust federal protections. The settlement today comes on the heels of the 15th anniversary of the Dodd-Frank Wall Street Reform and Consumer Protection Act, which was enacted in the wake of the 2008 financial crisis to protect consumers from abusive financial services practices. The Dodd-Frank Act also authorizes state attorneys general to enforce its provisions and thereby promote stability, accountability, and transparency in the United States financial system.

Attorney General Bonta proudly supports Assembly Bill 692 (AB 692, Kalra), co-sponsored by the California Nurses Association, which would prohibit employment contracts that require workers to pay their employers a debt if they leave their job, regardless of whether that worker was fired, laid off, or quit.

A copy of the complaint can be found here and a copy of the proposed judgment, subject to court approval, can be found here. 

Los californianos pueden enviar quejas o sugerencias relacionadas con la vivienda a housing@doj.ca.gov 

OAKLAND— El Fiscal General de California, Rob Bonta, emitió hoy una alerta al consumidor recordando a los californianos que es ilegal que los propietarios discriminen a los inquilinos, tomen represalias contra ellos o influyan en los inquilinos para que se muden amenazando con revelar el estatus migratorio de un inquilino a ICE o a las fuerzas del orden. Especialmente mientras la administración federal lleva a cabo su inhumana campaña de deportación masiva y crea una cultura de miedo y desconfianza, es crucial que los propietarios e inquilinos comprendan sus obligaciones y derechos según la ley de California. 

“Las familias de todo el país están experimentando miedo e incertidumbre como resultado de la agenda de inmigración inhumana del presidente Trump. Hoy, les recuerdo a los propietarios que es ilegal en California discriminar a los inquilinos o acosarlos o tomar represalias contra un inquilino al revelar su estatus migratorio a las autoridades”, dijo el Fiscal General Bonta. “Los inquilinos de California, sin importar su estatus migratorio, tienen derecho a una vivienda segura y a acceder a documentos de vivienda en un idioma que puedan entender. Usaré todo el poder de mi cargo para perseguir a quienes intentan aprovecharse de los inquilinos de California durante un momento ya de por sí difícil”.

La discriminación en materia de vivienda es ilegal en California. Es ilegal que los propietarios discriminen a los inquilinos por motivos de raza, origen nacional, orientación sexual, religión, identidad o expresión de género, estado de discapacidad, estado familiar, fuente de ingresos (incluida la asistencia para el alquiler, como los vales de la Sección 8), condición de veterano o ciertas otras características protegidas (Código de Gobierno § 12955).

Los proveedores de vivienda privada no pueden preguntar sobre el estatus migratorio o de ciudadanía de un inquilino o solicitante y no pueden discriminar en función del estatus migratorio, ciudadanía o idioma principal. Por ejemplo, los propietarios no pueden negarse a alquilar a un inquilino potencial, decir que un alquiler no está disponible para alquilar cuando sí lo está, cobrarle más alquiler a un inquilino, perseguir a un inquilino para desalojarlo o proporcionarle a un inquilino cláusulas de alquiler menos favorables en función de estas características (Código Civil § 1940.3(b); Código de Gobierno § 12955(d); Código Civil § 51).

Los propietarios no pueden acosar ni tomar represalias contra un inquilino al revelar su estatus migratorio a las fuerzas de seguridad (Código Civil §§ 1940.3(b), 1942.5). Los propietarios tampoco pueden amenazar con revelar el estatus migratorio de un inquilino para presionarlo a mudarse. (Código Civil § 1940.2).  En la mayoría de los casos, a los propietarios no se les permite preguntar a un inquilino o potencial inquilino su estatus migratorio o de ciudadanía.

Los inquilinos tienen derecho a documentos de vivienda que puedan entender. Según la ley de California, si los inquilinos se comunican principalmente en español, chino, tagalo, vietnamita o coreano con el propietario o administrador de la propiedad al solicitar un apartamento y firmar un contrato de arrendamiento, el propietario debe proporcionar al inquilino una traducción escrita del contrato de arrendamiento en ese idioma antes de que se firme el contrato de arrendamiento, siempre y cuando el contrato de arrendamiento sea por más de un mes. (Código Civil, § 1632(b)). Los documentos posteriores que realicen cambios sustanciales en el contrato de arrendamiento, como avisos de aumentos de alquiler o de tarifas, también deben traducirse. (Código Civil, § 1632(g)(1)).

Los propietarios que infrinjan estas leyes pueden verse obligados a pagar a los inquilinos por daños y perjuicios, sanciones y honorarios de abogados. Por ejemplo, un propietario que revele el estatus migratorio de un inquilino a cualquier autoridad de inmigración se le puede ordenar a pagar al inquilino una indemnización por daños y perjuicios equivalente a entre 6 y 12 veces el alquiler mensual (Código Civil § 1940.35(b)). Los inquilinos tienen una variedad de otros derechos y protecciones según la ley de California. Algunas ciudades y condados también tienen protecciones adicionales para los inquilinos, incluidas limitaciones a los desalojos y aumentos de alquiler. Para obtener más información, visitehttps://oag.ca.gov/tenants. 

Propietarios y autoridades de inmigración  

Si las autoridades de inmigración (ICE, por sus siglas en inglés) le exigen a un propietario que proporcione información sobre un inquilino, como la solicitud de alquiler u otros documentos del inquilino, el propietario puede solicitar que le muestren una orden judicial u otro poder. Los propietarios deben buscar asesoramiento legal de inmediato para determinar si deben cumplir con la solicitud y asegurarse de no infringir las leyes contra la discriminación y la privacidad de California. Los diferentes tipos de documentos que ICE puede presentar son los siguientes:

• Una orden administrativa de ICE o un aviso para comparecer a una audiencia de inmigración no le da a ICE poderes especiales para inspeccionar los registros de un propietario. Los propietarios deben buscar asesoramiento legal sobre cómo responder. Vea un ejemplo de orden administrativa de ICE y aviso de comparecencia aquí (consulte los Anexos B-D).
• Si ICE presenta una orden emitida por un tribunal federal u otra orden judicial firmada por un juez, los propietarios deben cumplir con prontitud y, cuando sea posible, buscar asesoramiento legal antes de responder. Vea un ejemplo de orden de un tribunal federal aquí (consulte los Anexos E y F).
• Los propietarios a quienes se les presente una citación para presentar documentos o pruebas deben buscar asesoramiento legal sobre cómo responder. Vea ejemplos de citaciones aquí (consulte los Anexos G y H). Obtenga más información sobre las citaciones y otros documentos utilizados para aplicar las medidas de control de inmigración aquí (véanse las páginas 17 a 19).
• Los propietarios no deben interferir físicamente con los oficiales de ICE cuando estos desempeñan sus funciones.

El Fiscal General Bonta se compromete a garantizar que se respeten los derechos de los inquilinos en California. El Fiscal General Bonta ha responsabilizado a los propietarios por violar las leyes de California en Bakersfield, Marysville y en todo California. El mes pasado, el Fiscal General Bonta demandó a un grupo de empresas de administración de propiedades y holdings inmobiliarios propiedad de Mike Nijjar y miembros de su familia. La familia Nijjar y sus empresas relacionadas poseen y administran más de 22,000 unidades de vivienda de alquiler en todo el estado, principalmente en vecindarios de bajos ingresos en los Condados de Los Angeles, Riverside, San Bernardino y Kern, pero también se extienden hasta los Condados de Sacramento y San Joaquin. La demanda alega que las empresas de Nijjar violaron flagrantemente numerosas leyes de California al someter a los inquilinos a unidades inseguras, discriminar a los solicitantes con vales de vivienda de la Sección 8, cobrar de más el alquiler a algunos inquilinos, utilizar contratos de arrendamiento que engañan a los inquilinos sobre sus derechos legales y negarse a proporcionar traducciones al español de estos contratos de arrendamiento a pesar de solicitar de manera intencional inquilinos hispanohablantes. 

Es posible que los inquilinos conozcan las empresas de Nijjar por los nombres de sus empresas de administración de propiedades actuales y recientes: no solo PAMA Management, sino también I E Rental Homes, Bridge Management, Equity Management, Golden Management, Hightower Management, Legacy Management, Mobile Management, Pro Management y Regency Management. Se alienta a cualquier persona, incluidos inquilinos actuales o anteriores, que tenga información que pueda ser relevante para este caso a que comparta sus historias con nuestra oficina en oag.ca.gov/report. Para obtener más información sobre sus derechos como inquilino, visite aquí.  

Los californianos que enfrentan un desalojo o creen que su propietario ha violado sus derechos como inquilinos deben buscar ayuda legal de inmediato. Si no puede pagar un abogado, podría calificar para recibir asistencia legal gratuita o de bajo costo. Para encontrar una oficina de asistencia legal cerca de donde vive, visite lawhelpca.org y haga clic en la pestaña “Buscar Ayuda Legal”. Si no califica para recibir asistencia legal y necesita ayuda para encontrar un abogado, visite la página web del Colegio de Abogados de California para encontrar un servicio local de referencia de abogados certificados, o visite la página web de las Cortes de California para inquilinos que se enfrentan a desalojos.

Californians can send complaints or tips related to housing to housing@doj.ca.gov 

OAKLAND — California Attorney General Rob Bonta today issued a consumer alert reminding Californians that it is against the law for landlords to discriminate against tenants, retaliate against tenants, or influence tenants to move out by threatening to disclose a tenant’s immigration status to Immigration and Customs Enforcement (ICE) or law enforcement. Especially as the federal administration carries out an inhumane campaign of mass deportation and creates a culture of fear and mistrust, it is crucial that landlords and tenants understand their obligations and rights under California law. 

“Families across the country are experiencing fear and uncertainly as a result of President Trump’s inhumane immigration agenda. Today, I remind landlords that it is illegal in California to discriminate against tenants or to harass or retaliate against a tenant by disclosing their immigration status to law enforcement,” said Attorney General Bonta. “California tenants — no matter their immigration status — have a right to safe housing and to access housing documents in a language they can understand. I will use the full force of my office to go after those who seek to take advantage of California tenants during an already challenging time.”

Housing discrimination is illegal in California. It is illegal for landlords to discriminate against tenants based on race, national origin, sexual orientation, religion, gender identity or expression, disability status, familial status, source of income (including rental assistance such as Section 8 vouchers), veteran status, or certain other protected characteristics (Gov. Code § 12955.)

Private housing providers cannot inquire about a tenant’s or applicant’s citizenship or immigration status and cannot discriminate on the basis of immigration status, citizenship, or primary language. For example, landlords cannot refuse to rent to a potential tenant, say that a rental is not available for rent when it is available, charge a tenant more rent, target a tenant for eviction, or provide a tenant with less favorable rental terms based on these characteristics (Civil Code § 1940.3(b); Gov. Code § 12955(d); Civil Code § 51.)

Landlords are never allowed to harass or retaliate against a tenant by disclosing their immigration status to law enforcement (Civil Code §§ 1940.3(b), 1942.5.) Landlords also cannot threaten to disclose a tenant’s immigration status in order to pressure a tenant to move out. (Civil Code § 1940.2.)  In most cases, landlords are not allowed to ask a tenant or potential tenant their immigration or citizenship status.

Tenants have the right to housing documents they can understand. Under California law, if tenants speak primarily Spanish, Chinese, Tagalog, Vietnamese, or Korean with the landlord or property manager when applying for an apartment and signing a lease, the landlord must provide the tenant with a written translation of the lease in that language before the lease is signed, if the lease is for longer than one month. (Civil Code § 1632(b).) Later documents making substantial changes to the lease, such as notices of rent increases or fee increases, must also be translated. (Civil Code § 1632(g)(1).)

Landlords who violate these laws may be required to pay tenants for damages, penalties, and attorney’s fees. For example, a landlord who discloses a tenant’s immigration status to any immigration authority may be ordered to pay the tenant statutory damages equal to 6 to 12 times the monthly rent (Civil Code § 1940.35(b).) Tenants have an array of other rights and protections under California law. Some cities and counties also have additional renter protections, including limitations on evictions and rent increases. For more information, please visit https://oag.ca.gov/tenants. 

Landlords and Immigration Authorities  

If immigration authorities like ICE demand tenant information from a landlord, such as a tenant’s rental application or other documents, the landlord may ask to see a warrant or other authority. Landlords should immediately seek legal advice to determine whether they must comply and to ensure that they do not violate California’s anti-discrimination and privacy laws. There are different types of documents that ICE may present: 

• An ICE administrative warrant or a notice to appear for an immigration hearing does not give ICE special powers to search a landlord’s records. Landlords should seek legal advice about how to respond. See a sample ICE administrative warrant and notice to appear here (see Appendix B-D).
• If ICE presents a warrant issued by a federal court or other court order signed by a judge, landlords should comply promptly and, where feasible, seek legal advice before responding. See a sample federal court warrant here (see Appendix E, F).
• Landlords presented with a subpoena for documents or evidence should seek legal advice on how to respond. See sample subpoenas here (see Appendix G, H). See more information about subpoenas and other documents used for immigration enforcement here (see pages 17-19).
• Landlords should not physically interfere with ICE officers in the performance of their duties. 

Attorney General Bonta is committed to ensuring the rights of tenants in California are respected. Attorney General Bonta has held landlords accountable for violating California laws in Bakersfield, Marysville, and across California. Last month, Attorney General Bonta sued a group of property management and real estate holding companies owned by Mike Nijjar and members of his family. The Nijjar family and their related companies own and manage over 22,000 rental housing units statewide, primarily in low-income neighborhoods in Los Angeles, Riverside, San Bernardino, and Kern Counties — but also spanning up to Sacramento and San Joaquin Counties. The lawsuit alleges Nijjar’s companies egregiously violated numerous California laws by subjecting tenants to unsafe units, discriminating against applicants with Section 8 housing vouchers, overcharging some tenants for rent, using leases that deceive tenants about their legal rights, and refusing to provide Spanish translations of these leases despite intentionally soliciting Spanish-speaking tenants. 

Tenants may know Nijjar’s companies by the names of their current and recent property management companies: not only PAMA Management, but also I E Rental Homes, Bridge Management, Equity Management, Golden Management, Hightower Management, Legacy Management, Mobile Management, Pro Management, and Regency Management. Anyone — including current or former tenants — who has information that might be relevant to this case are encouraged to share their stories with our office by going to oag.ca.gov/report. To learn more about your rights as a tenant, please visit here.  

Californians who are facing eviction or believe their landlord has violated their tenant rights should seek legal help immediately. If you cannot afford a lawyer, you may qualify for free or low-cost legal aid. To find a legal aid office near where you live, visit lawhelpca.org and click on the “Find Legal Help” tab. If you do not qualify for legal aid and need help finding a lawyer, visit the California State Bar webpage to find a local certified lawyer referral service, or visit the California Courts’ webpage for tenants facing evictions. 

 A copy of this press release is available in Spanish here.  

OAKLAND — California Attorney General Rob Bonta issued a statement today after the Senate rejected a proposed 10-year ban on states enforcing any state law or regulation addressing artificial intelligence (AI) and automated decision-making systems which was included in budget reconciliation bill. In the last few months, California has sent letters (here and here) to Congressional leaders strongly opposing the ban arguing the rapidly evolving nature of AI technology demands the flexibility and responsiveness that states can provide and urging lawmakers to remove the provision. 

“Lawmakers across the aisle have recognized that states must retain the ability to protect their residents and respond to emerging and rapidly evolving AI technology,” said Attorney General Bonta. “The promise of AI raises exciting and important possibilities. California’s continued advancements, in AI and beyond, are something to be proud of, embrace, and encourage. But, like any emerging technology, there are risks to adoption without responsible, appropriate, and thoughtful oversight. California is proud to have vigorously opposed the ban and remains committed to ensuring the rights of our residents are respected.” 

In January, Attorney General Bonta issued two legal advisories, reminding consumers of their rights, and advising businesses and healthcare entities who develop, sell, or use AI about their obligations under California law. Although AI technology is developing quickly, entities must comply with existing California laws, as well as new laws that went into effect on January 1, 2025. The first legal advisory advises consumers and entities about their rights and obligations under the state’s consumer protection, civil rights, competition, and data privacy laws; the second advisory provides guidance specific to healthcare entities about their obligations under California law. The legal advisories can be found here, and here. 

Action represents fourth settlement, continued enforcement priority under the California Consumer Privacy Act

OAKLAND — California Attorney General Rob Bonta today announced a settlement with website publisher Healthline Media LLC (Healthline), resolving allegations that its use of online tracking technology on its health information website, Healthline.com, violated the California Consumer Privacy Act (CCPA). An investigation by the California Department of Justice (DOJ) found that Healthline failed to allow consumers to opt out of targeted advertising and shared data with third parties without CCPA-mandated privacy protections — including data suggesting that a person may have a serious health condition. The settlement includes $1.55 million in civil penalties and strong injunctive terms, including a novel term that prohibits Healthline from sharing article titles that reveal that a consumer may have already been diagnosed with a medical condition — banning the company from engaging in these types of data transmissions.

“Our settlement with Healthline underscores that Californians have critical privacy rights under the CCPA to fight online surveillance — including by website publishers. Healthline shared data with third parties that could have revealed consumers’ private medical diagnoses, and while doing so, disregarded consumer’s rights to opt-out of the sale and sharing of this data,” said Attorney General Bonta. “California continues to lead the nation in enforcing our robust privacy protection law, and businesses that collect consumer data must honor consumers’ privacy rights. My office is committed to the continued enforcement of the CCPA — every Californian has the right to their online privacy.” 

Healthline.com is a health and wellness information website that is one of the top 40 most visited websites in the world. Healthline generates revenue by showing ads — some of which are personally targeted at the reader. To maximize ad revenue, Healthline allows online trackers, like cookies and pixels, to communicate data about readers to advertisers and other third parties. Healthline shared data that could uniquely identify the consumer, in addition to the title of the article they were reading. Some titles indicated that the reader may have already been diagnosed with a serious illness, such as “You’ve Been Newly Diagnosed with MS. What’s Next?” And because these online trackers run invisibly in the background in the first milliseconds when a webpage loads, consumers often have no idea how many online trackers might be running. In Healthline’s case, dozens of trackers were sharing consumer data with numerous third parties.

The complaint filed today alleges Healthline violated the CCPA and the Unfair Competition Law by:

• Failing to opt consumers out of the sharing of their personal information for targeted advertising. The CCPA gives consumers the right to opt-out of the sale or sharing of their personal information for certain targeted advertising. Businesses and website publishers must honor these requests, including requests submitted through the Global Privacy Control. Healthline continued to share data with some third parties involved in advertising, even for consumer who exercised their right to opt -out.  

• Violating the Purpose Limitation Principle. Under the CCPA, a business’s use of personal information is limited to the purposes for which the personal information was collected or processed or another disclosed, compatible purpose. Healthline violated this principle by sharing article titles suggesting a consumer may have already been diagnosed with a specific medical condition to target advertising at the consumer.   

• Failing to maintain CCPA-required contracts. Healthline had not ensured its advertising contracts contain privacy protections for readers’ data required by the CCPA. Instead, Healthline had assumed, but not verified, that the third parties had agreed to abide by an industry contractual framework. 

• Deceiving consumers about privacy practices. The Unfair Competition Law prohibits deceptive business practices. Healthline.com featured a “consent banner” that did not disable tracking cookies, despite purporting to do so if a consumer unchecked a box.   

Under the settlement today, Healthline is required to ensure that its opt-out mechanisms work correctly; must stop disclosing information that can link a specific consumer to a specific article title that suggests that consumers have been diagnosed with a disease; must maintain a CCPA compliance program that, among other things, mandates that Healthline audits its contracts for specific, required privacy terms or confirm that third parties have signed an industry contractual framework that includes those terms; and maintain accurate online disclosures and privacy policy. 

Today's settlement represents Attorney General Bonta's fourth enforcement action under the CCPA, and his continued priority to enforce California’s robust privacy laws:  

In June 2024, Attorney General Bonta and Los Angeles City Attorney Hydee Feldstein Soto announced a $500,000 settlement with Tilting Point Media LLC resolving allegations that the company violated the CCPA and federal law by collecting and sharing children’s data without parental consent in their popular mobile app game “SpongeBob: Krusty Cook-Off.”  In February 2024, Attorney General Bonta announced a settlement with DoorDash, resolving allegations that the company violated the CCPA and COPPA, by selling California customers’ personal information without providing notice or an opportunity to opt out of that sale.  In August 2022, the Attorney General announced a settlement with Sephora resolving allegations that it failed to disclose to consumers that it was selling their personal information and failed to process opt-out requests via user-enabled global privacy controls in violation of the CCPA. 

This March, as part of ongoing efforts to enforce the CCPA, Attorney General Bonta announced an investigative sweep into the location data industry, sending letters to advertising networks, mobile app providers, and data brokers that appear to be in violation of the CCPA. The risk posed by the widespread collection and sale of location data has become immediately and particularly relevant given federal threats to California's immigrant communities, and to reproductive and gender-affirming healthcare. Attorney General Bonta has previously conducted investigative sweeps related to streaming apps and devices and employee information.

For more information about the CCPA, visit oag.ca.gov/ccpa. To report a violation of the CCPA to the Attorney General, consumers can submit a complaint online at oag.ca.gov/report.

A copy of the complaint is available here, a copy of the settlement is available here. 

If you need help with immigration relief or if your loved one has been detained, be careful who you hire

OAKLAND — California Attorney General Rob Bonta today issued guidance to help California's immigrant communities avoid immigration scams by those seeking to take advantage of fear and uncertainty resulting from President Trump’s cruel mass detention and deportation campaign. The alert released today provides tools for people looking to hire free or low-cost legal help and for those looking to locate loved ones who are detained. 

“Families across the country are experiencing fear and uncertainly as a result of President Trump’s inhumane immigration agenda — and scammers are paying attention. Immigration scams, including notario fraud, prey on the hopes of safety and stability of our immigrant communities,” said Attorney General Bonta. “Before hiring someone claiming to offer help with immigration matters or assistance locating a detained loved one, I urge people to familiarize themselves with existing resources that are often available at little or no cost and learn how to check that the individual is qualified to provide immigration help.”

What is Notario Fraud?

Only lawyers, accredited representatives, and recognized organizations can give you legal advice or represent you in immigration court. Immigration consultants – who may call themselves immigration experts, notarios, notaries public, or paralegals – cannot do so. 

In many Spanish-speaking nations, “notarios” are powerful attorneys with special legal credentials. In the United States, however, notary publics are people authorized by state governments to witness the signing of important documents and are not necessarily authorized to provide legal services. A notario público is not authorized to provide people with any legal services related to immigration.

How to Locate Detained Loved Ones

Try to find your loved one’s Alien Registration number (A-Number), which is on their immigration documents. If someone has not previously had contact with immigration authorities or has not applied for an immigration benefit, they will not have an A number but will be assigned one if detained. To find someone in detention, search locator.ice.gov  by their A-Number or by their full name and country of birth. Once you identify the detention center, go to ice.gov/detention-facilities  for location, visiting, and other information. Using the A-Number, you can look up immigration court hearing information at acis.eoir.justice.gov. For more information, please visit nilc.org/resources.

Protect Yourself from Immigration Scams

If you need help applying for immigration relief, be careful who you hire. Watch out for immigration scams that can cost you thousands of dollars and/or harm your immigration status. Here are some tips and resources to help:  

• Confirm that anyone helping you with your case is licensed or accredited. Only lawyers, accredited representatives, and recognized organizations can give you legal advice or represent you in immigration court. Some immigration consultants may fraudulently call themselves immigration lawyers. If someone claims they are licensed in California or another state and can practice immigration law, confirm they are licensed and in good standing in that particular state by visiting americanbar.org/groups/legal_services/flh-home/flh-lawyer-licensing. If someone claims to be an accredited representative or recognized organization, visit justice.gov/eoir/recognition-accreditation-roster-reports to confirm that information.

• Go to a legitimate legal aid organization for free legal help. Many nonprofit organizations provide free immigration help to low-income individuals, such as those found through the resources below. To find a legal aid organization near you, go to lawhelpca.org. 

• Keep your original documents in a safe place. Don’t give your original documents to anyone unless you see proof that the government requires the original document. Make sure you have a trusted emergency contact who can access these documents. Keep copies of all immigration-related documents, including copies of documents filed with the government and communications with the government, in a safe place.

• Do not give money or personal information to anyone who calls, texts, or emails you claiming that there is a problem with your immigration matter. No federal or state agency, including USCIS, will ever ask for your personal information or payment over the phone, by email, or text. Be skeptical of social media or other ads promising new or quick immigration help.

Access Free and Low-Cost Legal Assistance 

Visit Law Help CA or Immigration Law Help to find immigration assistance near you.

Find free immigration help through the U.S. Department of Justice’s list of no cost legal service providers and list of accredited representatives.

If You are the Victim of an Immigration Scam

Report it to the California Department of Justice at oag.ca.gov/report. You can also contact your local District Attorney or county department of consumer affairs.

You can get help from a legitimate legal aid organization at lawhelpca.org.

For more do’s and don’ts, see the full “Protecting Yourself from Immigration Scams” consumer alert here. The alert is available in Spanish here. 

Travel agent failed to offer refunds for trips cancelled due to COVID-19 pandemic

OAKLAND — California Attorney General Rob Bonta and San Mateo District Attorney Stephen Wagstaffe today announced a settlement with Nawas International Travel Service (Nawas), a California travel agency focusing on religious travel, for failing to provide full refunds to consumers whose trips were cancelled during the COVID-19 pandemic. The settlement today, pending court approval, includes at least $567,138 in full restitution of cancellation fees to affected California travelers, $560,000 in civil penalties under the California’s Unfair Competition Law and Seller of Travel Act, and strong injunctive terms that prohibit Nawas from imposing cancellation fees that violate California law. 

“We are proud to announce that today, in partnership with the San Mateo District Attorney, we’ve secured full refunds for hundreds of Californians who were harmed by the illegal practices of Nawas International Travel Service. Travel agents operating in California must comply with California’s strong consumer protection laws, which includes providing timely refunds for cancelled travel,” said Attorney General Rob Bonta. “Today's settlement provides important restitution for those harmed by Nawas's attempt to disregard California law and a reminder to the travel industry that all California Sellers of Travel need to play by the rules."  

“California law provides protections for consumers when purchasing travel from Sellers of Travel. My office was pleased to work with the Attorney General’s Office in this case to ensure these laws were enforced,” said San Mateo District Attorney Stephen Wagstaffe. 

Nawas is a seller and provider of tours to religious sites around the world, including sites in the Middle East and Europe. Nawas markets its tours largely through clergy and many of Nawas’s travelers are senior citizens. In 2020, due to the COVID-19 pandemic, Nawas cancelled hundreds of international tours. After the cancellation, rather than refunding the full amount of the travelers’ deposits and tour payments, Nawas unlawfully withheld “cancellation fees” of between $200 and $1,150 per traveler. In all, Nawas withheld approximately $560,000 in what they termed cancellation fees from approximately 600 California travelers. Nawas’s withholding of those funds violated the California Seller of Travel Act, which requires sellers of travel to provide full refunds for any travel that they are unable to provide, with certain limited exceptions that do not apply here. Although Nawas claimed to travelers that it was allowed to withhold cancellation fees under its own terms and conditions, the Seller of Travel Act expressly prohibits this where, as here, the seller of travel is unable or unwilling to provide the purchased travel. 

The Attorney General’s Office operates the Seller of Travel Program, which registers travel agents and certain other travel businesses operating in California. The attorney general and district attorneys can bring enforcement actions against sellers of travel for violations of the law. We encourage any Californian who believes they have been wronged by a seller of travel to contact their local district attorney and file a complaint with our office at ‪www.oag.ca.gov/report.

Attorney General Bonta is committed to investigating and remedying harm to consumers affected by unlawful and deceptive business practices, including in the travel industry: 

Earlier this year, Attorney General Bonta announced securing a nine-year jail sentence against Iqbal Randhawa for defrauding more than a dozen members of the South Asian immigrant community in Northern California. Between 2017 and 2020, each victim hired Randhawa, a travel agent, to purchase airline tickets, paying him between $1,100 and $12,000. Instead of buying the tickets, Randhawa provided fraudulent itineraries and stole the funds. Also last year, Attorney General Bonta and San Diego District Attorney Summer Stephan announced the sentencing of Marie Martin, a San Diego-based travel agent and registered seller of travel, who embezzled travel funds from more than 150 parents who paid for eighth-grade school trips to the East Coast. After the school trips were cancelled due to the COVID-19 pandemic, Martin refused to provide refunds to the parents, instead spending funds on personal expenses. In 2021, Attorney General Bonta announced a settlement  with Voyageurs International, resolving allegations that the Colorado-based travel agent offered only partial refunds for a cancelled European trip for California high school students and improperly pocketed their clients’ remaining fees. The settlement required Voyageurs to provide a full refund to its 130 California consumers, for a total of approximately $247,000 in restitution.  

A copy of the complaint and proposed settlement can be found here and here. The settlement is pending court approval. 

Ban would leave Americans unprotected from current AI-related harms

OAKLAND — California Attorney General Rob Bonta, as part of the Consortium of Privacy Regulators (Consortium), today sent a letter to U.S. Senate leaders urging lawmakers to remove a provision in the federal budget reconciliation bill that establishes a 10-year ban on states from enforcing any state law or regulation addressing artificial intelligence (AI) and automated decision-making systems. In the letter, the Consortium explains that the rapidly evolving nature of AI technology demands the flexibility and responsiveness that states can provide and asks lawmakers to remove the provision and ensure that states retain their essential role in protecting their residents from privacy harms. Last month, Attorney General Bonta joined a bipartisan coalition of 40 attorneys general in sending a similar letter voicing nationwide concern and opposition over the ban. 

“Leaders nationwide — across both sides of the aisle — are sounding the alarm: a ban on state AI regulation could rob millions of Americans of rights they already enjoy and end states’ ability to swiftly respond to emerging and evolving privacy challenges spurred by AI technology,” said Attorney General Bonta. “States are often on the front lines of developing strong privacy and technology protections for their residents — I urge lawmakers to remove the 10-year AI regulation ban provision on states and allow this important work to continue.”

AI systems affect nearly all aspects of everyday life. The promise of AI raises exciting and important possibilities. But, like any emerging technology, there are risks to adoption without responsible, appropriate, and thoughtful oversight. States have played a leading role in developing strong privacy and technology protections to address a wide range of harms associated with AI and automated decision-making. State privacy authorities are often the first to receive consumer complaints and identify problematic practices and have the proximity and agility to identify emerging threats and implement innovative solutions. In the letter, the Consortium explains that state privacy laws already address substantial privacy harms posed by AI, and provide consumers with transparency about how their personal information is used. The ban threatens these important protections, creating legal uncertainty, undermining years of regulatory development, and creating a regulatory vacuum that threatens the privacy rights of Americans nationwide. 

In April, Attorney General Bonta announced an agreement of formal collaboration between seven states and the California Privacy Protection Agency (CPPA) to promote collaboration and information sharing in the bipartisan effort to safeguard the privacy rights of consumers. Known as the Consortium of Privacy Regulators, the group regularly discusses developments in privacy law, shared priorities, and coordinates enforcement, as appropriate, based on the members’ common interest. 

In sending today’s letter, Attorney General Bonta joins the CCPA and the attorneys general of Connecticut, Delaware, New Jersey, Oregon, and Vermont. 

A copy of the letter can be found here.